We do not offer a return or exchange policy. As the prices for our products are reasonably low, we cannot offer this type of service. In order to keep wholesale prices low we have decided to pass along the savings rather then charge for a service that is seldom used by most wholesalers. We will exchange an item(s) if it is found to be damaged within 5 business days from the date the product was delivered. You will need to contact our customer service department and inform them of the problem found with the product. All items will be inspected upon delivery to our warehouse. (Please contact palsbikersride@yahoo.com, as soon as you receive any defective issues)
Shipping Policy
The website will determine the appropriate shipping charge; it is determined by weight and destination. Add all the items you wish to order and select your method of shipping to receive a shipping rate.
FYI
The above policy is for the Xelement product line, all other vendors return and exchange policies.
Tracking Numbers: Your FedEx Or USPS tracking number will be e-mailed to you once your order is shipped.
Bikers-ride.com wants to welcome you to our site. We are proud of the products that we offer and hope that you have a great shopping experience with bikers-ride.com.
